At casino plus ph, protecting the personal information of every Filipino player is a top priority. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
We only collect the information we genuinely need to run your account, process your transactions, and keep the platform safe for every Filipino player on casino plus ph.
When you register on casino plus ph, we collect your full name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and ensure that your account belongs to a real person. We may also ask for a government-issued ID during the verification process to comply with applicable Philippine regulations. All personal details you provide are stored securely and are never shared with third parties for marketing purposes without your explicit consent. You can update your personal information at any time by contacting our support team.
To process deposits and withdrawals in Philippine pesos (PHP), we collect transaction records including payment method details, amounts, timestamps, and reference numbers. This data is used solely to manage your account balance, resolve payment disputes, and comply with financial reporting obligations under Philippine law. We do not store full card numbers or sensitive banking credentials on our servers; all payment processing is handled through approved and encrypted payment gateways. Transaction records are retained for the period required by applicable regulations and are accessible to you through your account history. If you notice any discrepancy in your transaction records, please contact our support team immediately.
When you access casino plus ph from your mobile device or browser, we automatically collect certain technical data such as your IP address, device type, operating system, browser version, and session duration. This information helps us optimise the platform for the devices most commonly used by Filipino players and to detect unusual activity that may indicate unauthorised access. We also collect data about which sections of the platform you visit and how long you spend on each, so we can improve the overall experience. This usage data is analysed in aggregate and is not used to identify you personally beyond what is necessary for security purposes. You can limit certain types of data collection by adjusting your browser or device privacy settings.
If you contact our support team via email or live chat, we retain a record of that conversation to help us resolve your query efficiently and to improve our service quality over time. These records include the content of your messages, the date and time of contact, and any attachments you provide. Support records are kept confidential and are only accessible to authorised casino plus ph staff who need them to assist you. We may use anonymised and aggregated support data to identify common issues and improve our FAQ and help resources. You may request a copy of your support history at any time by contacting us at [email protected].
casino plus ph uses essential cookies to keep you logged in and to remember your preferences during your session. We do not use third-party advertising cookies or tracking pixels. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of your account.
You are in control of your personal data. Here is a clear summary of the rights you hold and how to exercise them on casino plus ph.
You have the right to request a copy of all personal data we hold about you at any time. Simply contact our support team and we will provide a summary within a reasonable timeframe. This includes your account details, transaction history, and any support records associated with your profile.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. We will update your records promptly once your identity has been verified. Keeping your information accurate helps us process transactions and provide support more efficiently.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. To submit a deletion request, contact our support team with your account details and the specific data you wish to have removed.
You have the right to object to the processing of your personal data for purposes beyond what is strictly necessary to operate your account. If you believe we are processing your data in a way that is not justified, please raise your concern with our support team and we will review the matter promptly.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used format so that you can transfer it to another service. This right applies to data you have provided directly to us and that we process on the basis of your consent or a contract with you.
To exercise any of the rights listed above, contact our support team at [email protected] with your registered account email and a clear description of your request. We aim to respond to all data rights requests within 30 days. For urgent matters, our 24/7 live support team is also available to assist you.
This Privacy Policy was last reviewed and updated in 2025. We may update it from time to time to reflect changes in our services or applicable regulations. The latest version will always be available on this page. Continued use of casino plus ph after an update is published constitutes your acceptance of the revised policy. If you have any questions, visit our FAQ page or review our Terms and Conditions.
Your data is safe with us. Join thousands of Filipino players already enjoying sports betting, fish games, and VIP rewards on casino plus ph — all in PHP, all on mobile.